FAQ

What wax do you use for your candles?

I use a Coconut Soy blend wax with no additives.

 

How long will it take to process my order?

I strive for get orders processed between 3-5 business days. If you select the Rush Processing Fee I will process your order in 1-2 business days.  

 

How long will it take for my item to arrive?

Domestic shipping is typically 5-7 business days. I can do my best to estimate shipping times. Once the package is in the hands of the postal service it is out of my control. I am not responsible for delays, re-routes or failure of deliveries. 

I do want to make sure that you receive your products. If there are any issues please do not hesitate to email me at alex@creativecornercandles.com

 

Do you ship internationally?

Not at this time. Will plan on international shipping coming soon!

 

Do you offer returns?

At this time, we do not accept returns, however, we believe in always providing the best customer satisfaction. If you have received a damaged or incorrect item, we will happily send out a replacement at no cost to you as quickly as possible. Please provide photographs of the broken or incorrect item to our customer service email with your Order#.